Privacy Policy

Last Updated: March 6, 2026

Remote Medical Director ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide through our forms or communications.
  • Business Information: Business name, state of operation, number of locations, services offered, licensing details, and staffing information.
  • Medical and Professional Documents: Business licenses, esthetician licenses, malpractice insurance policies, staff rosters, CVs, and other documents uploaded during the onboarding process.
  • Account Information: Login credentials and portal activity associated with your client account.
  • Usage Data: IP address, browser type, device information, pages visited, and interaction patterns collected automatically when you use our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To match your practice with an appropriate medical director, process onboarding applications, and manage ongoing oversight agreements.
  • Communication: To respond to inquiries, send onboarding updates, compliance notifications, and service-related communications.
  • Compliance: To verify licensing, maintain required documentation, and ensure regulatory compliance for medical director oversight.
  • Improvement: To analyze usage patterns and improve our website, services, and user experience.
  • Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal and business information, including:

  • Encryption: Data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
  • Access Controls: Access to personal information is restricted to authorized personnel who require it for service delivery.
  • Secure Storage: Documents and sensitive information are stored on secure servers with appropriate access restrictions and monitoring.
  • Regular Review: We regularly review and update our security practices to address emerging threats.

4. HIPAA Compliance

Remote Medical Director recognizes the sensitive nature of health-related information involved in medical director oversight. Where we handle protected health information (PHI), we do so in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state regulations. We maintain appropriate administrative, physical, and technical safeguards to protect PHI and enter into Business Associate Agreements (BAAs) where required.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

6. Third-Party Services

We may use third-party services for hosting, analytics, payment processing, and communication. These providers may have access to your information only as necessary to perform their functions and are obligated to maintain the confidentiality and security of your data. We do not sell your personal information to third parties.

7. Data Retention

We retain your personal and business information for as long as necessary to fulfill the purposes outlined in this policy, maintain our contractual obligations, comply with legal requirements, and resolve disputes. When information is no longer needed, we securely dispose of it in accordance with our data retention schedule.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
  • Portability: Request a copy of your data in a commonly used format.
  • Objection: Object to certain processing of your personal information.

To exercise any of these rights, please contact us using the information provided below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Remote Medical Director
Email: office@remotemedicaldirector.com
Website: remotemedicaldirector.com